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Please read below or check out the shipping policy and returns policy pages before contacting us to see if these sections can answer your questions first.

We offer UPS shipping on all our orders. At this time we do not offer any other shipping carrier. UPS Ground shipping is 1 to 5 business days domestically. Offered during holidays only – UPS 3 Day Select is 3 business days domestically. UPS 2nd Day Air is 2 business days domestically. UPS Next Day Air is next business day.

You can read about our full return and exchanges policy here. https://www.ilovethedark.com/refund_returns/

If questions to the right do not help you answer the questions your seeking please email jenne@ilovethedark.com with your name, order number, along with questions concerning your current order

If you do not have a current order but have a question about a product listed on the site please email your questions to the email address listed above.

For exchanges or refunds please review our policies on the website. For shipping questions please first review the shipping policy here on the website listed under contacts or in the footer of the website.